FAQ - Adventure Science Center Nashville

PLAN YOUR ADVENTURE

Choose from a spectacular, fulldome show in state-of-the-art Sudekum Planetarium; hands-on, interactive exhibits; or one of our award-winning programs like daily Science Live! demonstrations, 3D printing workshops, summer camps and more!

  800 Fort Negley Blvd., Nashville, TN 37203

 We are open Thursdays - Mondays from 10 a.m. to 3 p.m., allowing 150 guests per hour. We strongly encourage buying your tickets in advance.
We will be closed Tuesdays and Wednesdays, Thanksgiving Day, Christmas Eve and Christmas Day

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Policies & FAQs

>> CLICK HERE FOR COVID-19 INFORMATION << 

Policies:

We ask all guests to adhere to the following policies when visiting Adventure Science Center.

ADULT SUPERVISION

In order to provide an enjoyable experience for our guests, we ask that an adult accompany children under the age of 16 at all times. Our exhibits are designed for adults to play and learn too!

MEDIA REQUESTS

Are you a member of the media and want to visit Adventure Science Center for public relations purposes? Please reach out to Courtney Cotton at marketing@adventuresci.org with a two week minimum lead time and we'll do our best to accommodate you!

FOOD & DRINK

Outside food and drink is not allowed inside Adventure Science Center or its exhibition galleries (including the adventure tower). Guests can purchase food from the in-house Subway and Vega Yogurt and Treats on the second floor, bring a lunch to enjoy outside at the picnic tables in the lower parking lot, or go offsite for food and return, showing their receipt to gain re-admittance.

SMOKING & E-CIGARETTES

In an effort to maintain a healthy environment for all visitors, our campus is tobacco-free. Tobacco use and smoking in all forms, including the use of electronic cigarettes and smoke-free oral tobacco products, is not permitted inside the facility or outside on the property, including the parking lots and picnic areas.

WEAPONS & FIREARMS

As authorized by T.C.A. Section 39-17-1359, except as stated below, Adventure Science Center does not permit firearms or weapons of any kind in the building, on the property, or in the parking areas. This policy includes individuals with carry permits.Adventure Science Center authorizes designated weapons to be carried by uniformed law enforcement officers, conducting official business or on-duty plainclothes law enforcement officers conducting official business, or off-duty law enforcement officers who are required by their agencies to carry weapons at all times (such as homeland security) - these individuals must check in with the security desk upon arrival.

MUSEUM PHOTOGRAPHY

Upon entering the museum, you may see a posted photography notice. We often work with local media to get the word out about the many fascinating and exciting things happening here, so you may see a camera crew on your visit. We also have photographers on staff taking photos and videos for marketing purposes. If you are uncomfortable being on camera, please inform the member of our staff (designated by a lanyard and/or nametag) who is either taking the photos or accompanying the media so we can respect your wishes.

For personal photographs, please see the FAQ below.


 

Frequently asked questions:

How often do you clean?

We have a full-time housekeeping staff who clean and sanitize the elevators and hands-on experiences daily. Every evening, a cleaning crew vacuums the entire facility, cleans the restrooms and galleries, and conducts deeper cleaning projects. Our floor staff regularly wash their hands to help prevent the spread of germs, and regularly walk through the galleries to pick up areas as needed.

Have your cleaning measures been updated in response to COVID-19?

Using guidance from local, state, and federal public health officials, we have implemented updated preventative safety measures to ensure that you and your children are safe and can focus on a fun learning experience. Below is an overview of our protocols:

  • In an abundance of caution for the health and safety of our employees and guests, we have made the decision as a private entity to require masks for all guests aged 13 and older with no exceptions. If you are an adult who is unable to wear a mask at this time, we ask that you refrain from visiting the museum until surrounding conditions have improved. Face shields are not a viable alternative. We appreciate your understanding. For more information regarding the current COVID-19 situation in Nashville, click here >>
  • All members and guests are strongly encouraged to reserve admission tickets online. Admission will move to a timed entry model with limited capacity each hour. Walk-ups may be turned away without pre-registration. Click here for admission and ticket info >>
  • Numerous hand sanitizer stations and disinfectant wipe stations will be available to guests throughout the museum.
  • Planetarium shows will be available with reduced seating to allow for social distancing between groups. Click here to view showtimes >> 
  • Signage throughout the building and verbal announcements will encourage guests to practice social distancing and hand washing. While social distancing is not required, we ask that you respect other guests' space by remaining at a distance of six feet. 
  • Plexiglass shields will be placed at all active service counters.
  • Employees will disinfect service counters every hour.
  • Exhibits and public spaces will be disinfected during operating hours and at the end of every day with hard surface disinfecting wipes and bleach. 
  • We have upgraded our air filtration system. 
  • Subway will clean tables and chairs as soon as they are cleared. There will be no self-service drink or frozen yogurt available, but a Subway team member will be happy to assist you. 
  • We ask that all families monitor temperatures at home before coming to the museum when at all possible. If your temperature is above 100.4 or you are feeling unwell, please stay home.

Detailed schedule of cleaning (as of June 2020):

Prior to public opening:

  • All museum staff will be trained on cleaning and guest safety. 
  • The entire museum will be thoroughly disinfected.
  • Public hand sanitizer and disinfectant wipe stations will be installed. 

Hand sanitizer station locations (16 total):

  • soundBox (1); Body Quest (2); Eureka Theatre (1); Destination Exploration (1); Tinker 2.0 (1); Light Bright (1); Lobby (3); Jack Wood Hall (1); Space Chase 1st Floor (2); Space Chase 2nd Floor (2); Nano (1). 

Disinfectant wipe station locations (10 total):

  • soundBox (1); Body Quest (2); Destination Exploration (1); Tinker 2.0 (2); Space Chase 1st floor (2); Space Chase 2nd floor (1); Virtual Reality (1)

Daily disinfectant cleaning schedule upon opening to the public:
9 - 10 a.m. - Main lobby and gift shop
11 - 11:30 a.m. - Space Chase (2nd floor)
11:30 a.m. - 12:00 p.m. - soundBox 
12 - 12:30 p.m. - Tinker 2.0 and nearby interactive experiences
1 - 1:30 p.m. - Destination Exploration
1:30 - 2 p.m. - Virtual Reality and nearby interactive experiences
2 - 2:30 p.m. - Body Quest
2:30 - 3 p.m. - Space Chase (1st floor)
3 - 5 p.m. – Entire museum

Ongoing daily cleaning upon opening to the public:

  • Eureka Theatre, Benson Lab, Green, Yellow and Blue classrooms will be disinfected after each use
  • Sudekum Planetarium seats will be disinfected after each show
  • Innovation Incubator (i2) tables and chairs will be disinfected after each use
  • Blue Max and Moonwalk will be disinfected after each use
  • Live Science shows at Cosmic Rays tables and chairs will be disinfected after each show 
  • Service counters and gift shop counter tops and plexiglass shields will be disinfected at least every hour

Procedures subject to change based on guidelines from the CDC and Metropolitan of Nashville Health Department.

Which exhibits (if any) are currently closed?

Temporarily Closed/Suspended

  • VR 
  • Adventure Tower
  • Star Walk in Space Chase
  • Digestive Play Area in Body Quest
  • Birthday Parties
  • Weekday (Thursday, Friday, Monday) access to the I2 Maker Space

What other reopening details should I know about?

See our dedicated reopening page for more information >>

May we leave the museum and come back?

You may leave and return the same day, provided you show your receipt to our security officer in the front lobby. 

What is the best time of day to visit?

While weekday afternoons are typically quieter times to visit, we can’t guarantee any one day will be less busy than another will, as crowds vary depending on holidays, school vacations, weather and a number of other factors.

How accessible is the museum?

Science is for everyone! We’re constantly working to increase our accessibility. Learn more about these efforts >>

Can we take pictures while we are there?

Photos and video for personal use may be taken inside the museum, with available light and electronic flash attachments. Tripods and lights may not be used. Publication or sale of photographs and videos is not allowed without museum staff permission.

What if I only want to see a planetarium show?

Typically, we only offer Sudekum Planetarium entry that coincides with purchase of admission. However, you can purchase a stand-alone ticket to a Saturday laser show. Learn more at admission and tickets>>

Are animals allowed in the museum?

Only qualified service dogs as defined by Title II and Title III of the ADA are welcome in the museum. We love our pets, but no other pets are allowed, even if in a stroller or bag.

What happens if I lost my glasses, cell phone, jacket, etc., when I was there?

We maintain a lost and found. If you have lost an item, you may check with the guest services desk to see if it has been returned. Unclaimed items become the property of Adventure Science Center after 30 days.

Does the museum offer free admission for the ASTC Passport Program?

If you’re a member of an Association of Science-Technology Center (ASTC) institution located more than 90 miles from Adventure Science Center – and you live more than 90 miles from ASC, you are eligible for free general admission for up to two adults and four children under 18 living in the same household. You must present your science center’s membership card, which includes the ASTC logo, along with your photo ID to receive this benefit. Click here for more information about the ASTC Passport Program>>