Membership FAQ

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Choose from a spectacular, fulldome show in state-of-the-art Sudekum Planetarium; hands-on, interactive, science exhibits; or one of our award-winning programs like daily Science Live! demonstrations, 3D Printing Workshops, ScienceQuest Camps, Science Cafes, and other special events.

  800 Fort Negley Blvd., Nashville, TN 37203

 OPEN DAILY: Mon-Sun, 9 a.m. to 5 p.m.
 CLOSED: Thanksgiving Day, Christmas Eve and Christmas Day

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Membership FAQ

Membership FAQ

 

General Membership Questions


How do I purchase Adventure Science Center membership?

You can purchase a membership online, by phone at (615) 401-5057, or in person at the Guest Services desk. You can also apply your admission tickets towards a new membership within 7 days of your visit (by phone or in person at the Guest Services desk only).

How long will my membership last?

A membership is valid for one year from the date of purchase. Members receive an Adventure Science Center annual renewal notice when it is time to renew a membership.

When does my membership begin?

Your membership is valid at the time of purchase and may be used immediately. You will receive an email to download your digital membership cards within three business days of your purchase.  If you visit the science center before you have received your digital cards simply present your photo ID for membership verification.  Please allow at least three (3) weeks for processing if you join by mail. 

What are the basic benefits of membership?

Core benefits include free unlimited General Admission for one year, free or discounted admission to 300+ ASTC museums, half-price Sudekum Planetarium tickets, discounted workshops, labs, camps, birthday parties, and more! Go to the Member Benefits page for a complete list of member benefits.

Are memberships tax deductible?

Adventure Science Center is a non–profit and your membership is a donation that helps to change lives through extraordinary experiences in science and innovation. Your membership is fully tax deductible.   

Add-ons such as Caregiver and Explorers Passes are not tax deductible. 

May I make changes to my membership after I have joined?

Only the primary or secondary adults listed on the membership are allowed to make changes. 

Additions such as the Caregiver or Explorers Pass add-on can be made at any time. Add-ons will be valid through your membership expiration date. 

You can upgrade your membership at any time. 

Upgrade Options: 

  1. Pay the difference between your current level and the upgrade level and keep the same expiration date.   

  1. Pay the full amount of the upgraded level to renew your membership for another year and start enjoying the benefits immediately. 

*add-ons are only valid through your current expiration date. If upgrading to a new level for an additional year, the add-on will also have to be purchased to keep that benefits for the additional year.

Account updates such as email address or phone number can be made by contacting the membership desk via email at membership@adventuresci.org or by calling the membership office at (615) 401-5057.

Memberships are non-refundable and cannot be transferred or cancelled before expiration. 

I have moved. How may I change my physical address, phone number, or email address?

Email your new information to membership@adventuresci.org or contact our Membership Team at (615) 401-5057, Monday – Friday, 10am to 5pm.

How may I reach the membership desk?

You may send an email to membership@adventuresci.org or call (615) 401-5057, Monday – Friday, 10am to 5pm. 

Do you share personal information with outside resources?

We do not share membership information with any third party. Members also may opt out of Adventure Science Center direct mail and e-newsletters. 

May I purchase a membership for a child?

We do not offer membership in the name of a child under 17 years of age.

May I bring guests to visit Adventure Science Center with my membership?

The Endeavour level membership includes additional two guests per visit. Gemini and Voyager levels do not permit additional guests under the membership but ALL members can purchase additional general admission passes at $2 off per ticket.

May my Nanny or Babysitter bring my kids to the Science Center?

Yes, a nanny, babysitter or other caregiver can use your membership to bring your children to the science center with the caregiver add-on.  

The caregiver add-on allows one unnamed adult to accompany your child(ren) under your membership when you aren’t present. 

Caregiver must be at least 18 years old. Caregiver is not a member but receives free admission when visiting with named member child(ren). 

Caregiver must present: 1) valid digital or physical membership card; and 2) photocopy or digital photo of the photo ID of a designated adult named on the card.

May member children come without a parent?

All children 18 and under visiting the science center must be accompanied by an adult.

My child is coming with a school field trip. Is he/she able to use the membership?

ASC memberships, reciprocal membership, coupons, and special offers do not apply to school group visits.

Are guests allowed to attend Members-Only events?

Member events are exclusive to member households only. Guests are not permitted to attend Members-Only events. 

How do I know when my membership expires?

Your membership expiration date is located under the barcode of your digital card or on the back of your physical membership card. Memberships to Adventure Science Center are valid for one full year from the date of purchase. As your expiration date nears, you will receive renewal notices via mail or email.

If I renew my membership before my expiration, do I lose months I had left?

Your membership runs an entire year from the date of purchase. If you renew early, the new membership begins when your old membership expires.

How do I renew my membership?

You may renew at the Membership Desk, online, or by phone at (615) 401-5057. 

Membership Cards


When will I receive my membership cards?

Please allow up to three business days to receive the email containing your digital membership card. 

Digital cards are sent via email to the primary member.  Once downloaded, the digital cards are stored on the wallet app of your smart phone. 

When two adults are on the membership, the card will give the primary member the option to text or email the digital card to the secondary member.    

Primary members can also text or email the digital card to a caregiver. 

For questions about your digital card or to update your email address where the digital card will be sent, please call (615) 401-5057, email membership@adventuresci.org, or click here for additional digital card FAQs. 

Don’t have a smart phone? Physical cards available upon request. 

What if I haven’t received an email to download my digital cards?

Digital cards will be emailed out within three business days. If it has been longer than three business days, email membership@adventuresci.org or call (615) 401-5057 to ensure the correct email address is on file. Please check all junk or spam folders for an email from Adventure Science Center, membership@cuseum.com.

How do I download my digital membership cards?

Please see our how-to page on downloading and using your digital membership cards.

ASTC Reciprocal Membership Benefits

(ASTC Travel Passport Program)


How does the ASTC Travel Passport Program work?

ASC members have reciprocal admission privileges with other participating science and technology centers. Each institution has its own admissions policy, so call before you visit to get the details. Reciprocity extends only to general admission—it does not include free admission to additional attractions such as special exhibits, planetarium shows, simulator rides or giant-screen films. It also does not usually include museum store discounts. Click here for link to a list of the ASTC reciprocating facilities» along with more information about the program. Please familiarize yourself with all the rules applying to reciprocity with the ASTC Passport Program before you purchase your membership. Organizations may change their participation in the reciprocity program. We do not offer refunds due to changes in reciprocity.

NOTE: Per ASTC Travel Passport Restrictions, participating science centers must be 90 miles or further from both the Adventure Science Center and the member's current residence in order to receive reciprocating benefits. Science centers in Murfreesboro and Tullahoma do not qualify for Adventure Science Center members to receive free or reduced admission rates. 

What is ASTC?

ASTC stands for the Association of Science and Technology Centers. Adventure Science Center is a member of ASTC. 

Does the science center honor ACM or AZA memberships?

Adventure Science Center does not participate in the ACM or AZA reciprocity programs.

Where may I find a list of the ASTC participating museums and science centers?

Click here for link to a list of the ASTC reciprocating facilities» along with more information about the program.

I am going out of town. How do I use my membership?

Our members have reciprocal admission privileges with other participating science and technology centers. Simply present your active physical or digital Adventure Science Center membership card and valid photo ID at the ticket desk.  

Each institution has its own admissions policy, so call before you visit to get the details. Reciprocity extends only to general admission—it does not include free admission to additional attractions such as special exhibits, planetarium shows, simulator rides or giant-screen films. It also does not usually include museum store discounts. Click here for link to a list of the ASTC reciprocating facilities»  

If you are going out of town and don’t have your digital or physical membership card, please contact our membership team at membership@adventuresci.org or by calling at (615) 401-5057. 

I’m visiting from out of town. How do I use my membership from another ASTC facility?

If you are a member from another ASTC museum visiting Adventure Science Center, present your current membership card from your hometown museum or science center and a valid photo ID. You will receive free general admission for up to two (2) adults and up to four (4) children (under 18 years old) in the same household. Guests are not included in our reciprocal policy, and general admission fees apply. Click here for link to a list of the ASTC reciprocating facilities»

May I use my membership at another local museum or science center?

No. To receive ASTC Travel Passport Program benefits, you must reside more than 90 miles from the center/museum you wish to visit.

Gift Memberships


How do I buy a gift membership for someone?

Gift memberships can be purchased in two ways:

  1. Online – the membership begins the same day of purchase and the recipient will be notified via email of the gift within 3 business days.  Choose level below (anchor link to levels)
  2. Gift Card – Purchase a gift card in the amount of the membership you’d like to give.  The recipient can redeem the gift card at any date and the membership will begin on date of redemption.  Gift cards can be purchased at the gift shop OR by calling (615) 401-5057.  Gift cards purchased over the phone will be mailed to you or the recipient along with a membership welcome letter.

I’ve received a gift card to put toward the purchase of a membership. How do I make the purchase with the gift card?

To redeem your Adventure Science Center gift card on a membership, please visit our Membership Desk on your next visit or contact us at (615) 401-5057.

All information posted is subject to change.

800 Fort Negley Blvd. Nashville, TN 37203
615-862-5160
Hours: 9 a.m. - 5 p.m.
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