we play, we think, and we learn
At Adventure Science Center, we play, we think and we learn—and we do our very best to create an environment where our visitors do the same.
Adventure Science Center is an Equal Opportunity Employer. We are proud to offer a quality full-time benefits program with comprehensive medical, dental and vision packages that include company-paid life insurance, two weeks of paid vacation, 11 holidays and more.
Please note: due to the volume of applications received, we will only contact candidates selected for interviews.
Position Title: Guest Services Representative
Department: Operations
Reports to: Guest Services Manager
Position Designation: Non-Exempt, Part Time
Pay Rate: $16.00/hour
Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center. Adventure Science Center provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. Adventure Science Center supports STEM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.
POSITION OVERVIEW
As a member of Adventure Science Center’s Guest Services team, the Guest Services Representative is expected to deliver consistent, quality service with enthusiasm, a positive attitude, and respect to all Adventure Science Center guests. This position is responsible for completing all front desk functions as trained and assigned. Performing your job with a sense of pride in his/her own work, while also contributing to the success of his/her co-workers as well as the entire Adventure Science Center organization.
ESSENTIAL FUNCTIONS
- Welcome visitors and sell admission tickets
- Learn and understand how our exhibits work and how to utilize that knowledge to ensure that our visitors have a positive, unique, and fun experience
- Work as a team to ensure the lobby and front desk are clean and presentable to visitors
- Answer guest questions and help resolve concerns
- Answer phones and guest questions as needed
- Offer a positive experience in person and on the phone
- Provide friendly, prompt, and accurate customer service
- Balance cash drawer at the end of each day
- Welcome and accommodate school and private groups
- Train for and work exhibit operation as needed
- Coat check and stroller rental as needed
Customer Service
- Proactively engage guests in personal, inspiring interactions while showing genuine enthusiasm for Adventure Science Center
- Anticipate guest needs and solve issues or concerns with a positive, courteous, respectful, professional attitude
- Interact on all phone calls with the same positive, helpful, courteous, respectful, and professional attitude
Operational Support
- Learn and perform core operational functions of guest safety and wayfinding
- Learn and carry out emergency procedures and protocols for incidents when necessary
SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES AND TRAITS
- Basic knowledge of customer service principles, techniques systems, and standards
- Basic knowledge of computer programs
- Ability to solve practical problems and resolve a variety of situations
- Ability to establish and maintain effective working relationships with multiple personality types
- Willingness to learn information to enhance job knowledge in order to inform guests more effectively
Qualifications
- Preferred previous guest relations experience
- Strong customer service skills
- Be able to work independently
- Possess strong communication and interpersonal skills
- Be reliable, flexible, and personable
- Willingness to take initiative and make decisions in customer service
- Must be at least 18 years old
- Must be capable of general physical movement i.e. standing and bending throughout the day
- Availability to work peak days and hours, a combination of weekdays, weekends, and holidays.
OUR VALUES
- We are playful and passionate experimenters.
- We think big, embrace risk, and evolve our ideas in order to lead.
- We are collaborative with each other and our whole community.
- We foster diversity, curiosity, and creativity to make our experience unique.
BENEFITS AND PERKS
- Free onsite parking
- 401(k) with Employer Match
- Complimentary membership to Adventure Science Center
- Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
- Eligibility for Public Student Loan Forgiveness
HOW TO APPLY
To be considered for this position, please submit a resume, and contact information for three professional references to hr@adventuresci.org. Electronic submission is required for all materials. To expedite processing, please reference “Guest Services Representative” in the subject line of your message.
No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.
Adventure Science Center is an Equal Opportunity Employer.
This is intended to be a description of the general nature and level of work to be performed. This job description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time.
Position: Summer Camp Counselor
Department: Learning and Outreach
Reports to: Learning and Outreach Manager
FLSA Designation: Non-Exempt, F/T Seasonal (Up to 40 hours/week while camp is in session)
Pay Rate: $15/hour
2024 Camp Season: Monday, May 27 – Friday, August 2, no camp July 1-5, 2024
Camp at Adventure Science Center (ASC) provides a wide range of science enrichment programs for youth ages 5-12. Programs combine science, technology, engineering, and math in ways that encourage kids to actively discover and examine concepts for themselves. We inspire a life-long passion for learning and teach kids creative problem-solving skills, teamwork, persistence, and follow-through in a fun learning environment.
POSITION OVERVIEW
Consistent with the mission and vision of the Adventure Science Center, and under the direction of the Learning and Outreach Manager, the Summer Camp Counselor is responsible for supervising his/her assigned group of up to 18 campers that are organized by grades K-1st, 2nd- 3rd, and 4th-6th (ages range 5-12). Camp staff maintain the safety of the campers and ensure the camp’s daily program runs efficiently through detailed supervision and objective decision-making. Camp counselors utilize a set curriculum, organized supplies, and established programming to facilitate exciting, memorable camp experiences and activities.
SPECIAL CONDITIONS
- Summer shifts may vary week to week: Monday through Friday, 7:30 am to 5:30 pm
- This is a temporary, seasonal summer position
- Candidates must be available the following 2024 summer camp dates (some exceptions made):
- Tuesday, May 21 to Friday, May 24 for camp staff training
- Monday, May 27 to Friday, August 2, 2024 (no camp July 1-5, 2024)
- Spring Break Camp shifts are also available:
- Monday, March 11 to Friday, March 15, 2024
ESSENTIAL FUNCTIONS
- Provide every camper with a safe, fun, memorable, and educational experience
- Encourage a positive and exciting learning environment, fostering a passion for STEM and Adventure Science Center
- Actively supervise and interact with campers, facilitating activities and experiments with a focus on STEM content
- Utilize creativity, innovation, and inspiration while facilitating camp activities
- Identify the needs of campers and guests and work to make each experience a positive one
- Proactively engage campers in personal, inspiring interactions
- Assist during emergency and evacuation situations
SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES, AND TRAITS
- Enthusiasm for working with kids and education
- Must be willing to take initiative, be flexible, and possess a “can-do” attitude
- Reliable, courteous, and collaborative team player
- Capacity to execute time management and multi-task
- Ability to think in the abstract, solve problems, make decisions, instruct, evaluate, lead others
QUALIFICATIONS
- Must be at least 18 years of age
- Education: High School graduate
- Background in STEM, STEM education a plus
- Ability to manage large groups in a fun, educational environment
- Strong interpersonal, communication, and presentation/facilitation skills
- Positive attitude required: a strong desire to work with and inspire children and adult guests from diverse backgrounds in a fun, learning atmosphere
ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS
- The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations
- Typically, walking, standing, bending, and carrying light items (up to 20 pounds unassisted), and 50lbs assisted are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity, visual and auditory acuity
- Some repetitive motion is involved
OUR VALUES
- We are playful and passionate experimenters.
- We think big, embrace risk, and evolve our ideas in order to lead.
- We are collaborative with each other and our whole community.
- We foster diversity, curiosity, and creativity to make our experience unique.
HOW TO APPLY
To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including “Summer Camp Counselor” in the subject line.
No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.
Adventure Science Center is an Equal Opportunity Employer.
This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.
Position Title: Learning Specialist I
Department: Formal Programs
Reports to: Formal Programs Manager
Position Designation: Non-exempt/Hourly, Part-Time
Hourly Rate: $18.00/hour
Typical Schedule: Monday, Thursday, Friday, flexible hours
Learning Specialists are the tour guides of science! Working in Adventure Science Center’s classrooms and science lab, they lead groups of 15-30 through hands-on science activities.
You’ll experience a little of everything as a Learning Specialist, from leading school students in a pig dissection to helping campers create roller coasters. You’ll master our diverse array of programs that range across the fields of science. Along the way, you’ll help inspire the next generation of scientists, engineers, and tinkerers!
POSITION OVERVIEW
The Learning Specialist is responsible for the delivery of quality, hands-on science programs to schools, educational institutions/organizations, camp attendees, and the general public. This position requires strong communication skills, a commitment to guest experience, and a passion for learning and accurately communicating the principles of STEM.
ESSENTIAL FUNCTIONS
Programs
- Present hands-on, inquiry-based science programs for public audiences, school groups, and camps within Adventure Science Center's science lab and classrooms.
- Facilitate in organizing and welcoming the entry of students, school faculty, and chaperones.
- Strive to improve and maintain individual science literacy.
- Maintain organization of program materials in inventory supply spaces by resetting after every use.
- Serve as a lead counselor for camps as needed.
- Other duties as deemed necessary by program need and/or management
Customer Service
- Basic knowledge of customer service principles, techniques systems, and standards.
- Proactively engage guests in inspiring interactions.
- Anticipate guests' needs and solve visitor issues with a positive, courteous, and professional attitude.
- Interact on all phone calls with the same positive, helpful, courteous, respectful, and professional attitude.
Other Functions and Responsibilities
- Attend quarterly staff meetings and weekly educational team meetings.
- Perform core operational functions of visitor safety and wayfinding as needed.
- Assist during emergency and evacuation situations.
QUALIFICATIONS/TRAITS
- Must be at least 18 years of age
- Education: B.S. or B.A. Individuals in a science field, education, or theater may be given preference.
- Experience creating and teaching inquiry-based hands-on science programs is preferred.
- Excellent interpersonal, communication, and presentation/facilitation skills.
- Enthusiasm for science, science education, and community engagement.
- Reliable, collaborative team player.
- Proactive communicator, engaging other departments in short- and long-term planning.
- Ability to exercise sound judgment and flexibility should difficult situations arise.
- Professional appearance and demeanor.
SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES
- Public speaking and/or acting skills.
- Ability to work with and organize large groups of youth and their parents/teachers in a fast-paced, high-intensity environment.
- Ability to juggle multiple projects effectively and meet deadlines.
- Ability to prioritize daily operations and adapt to changes as necessary.
- Knowledge of current technology to create dynamic and engaging presentations.
- Knowledge of current, best pedagogical practices to best serve Adventure Science Center's diverse audience.
- Desire to work with and inspire children and adult guests from diverse backgrounds.
- Understanding of the importance and value of working as part of a larger cross-functional and intra-departmental team in a professional, courteous, and collaborative manner.
- MS Office skills (Outlook, Word, Excel, PowerPoint).
SPECIAL CONDITIONS
- Must complete Adventure Science Center Safety Training to work with hazardous materials.
- This position requires flexibility in work hours which may include working some evenings, weekends, and holidays, and a varied weekday work schedule.
- Ability to complete CPR and First Aid Training.
ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS
- The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.
- Typically, walking, standing, bending, and carrying light items (up to 40 pounds unassisted) are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity and visual and auditory acuity.
- Some repetitive motion is involved.
OUR VALUES
- We are playful and passionate experimenters.
- We think big, embrace risk, and evolve our ideas in order to lead.
- We are collaborative with each other and our whole community.
- We foster diversity, curiosity, and creativity to make our experience unique.
BENEFITS AND PERKS
- Free onsite parking
- Complimentary membership to Adventure Science Center
- Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
- Employee Assistance Program (Free Counseling and Legal Services)
- Eligibility for Public Student Loan Forgiveness
HOW TO APPLY
To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including "Learning Specialist" in the subject line. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.
Adventure Science Center is an Equal Opportunity Employer.
This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.
Position Title: Facilities Technician I
Department: Facilities
Reports To: Facilities Manager
FLSA Designation: Non-Exempt, FT position
Pay Rate: $17.50/hour
Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center. Adventure Science Center provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. Adventure Science Center supports STEAM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.
POSITION OVERVIEW
This position is part of the team of facilities professionals who are essential to the care and maintenance of a 100,000 + square foot facility. This individual is responsible for multiple responsibilities, tasks, and duties that help Adventure Science Center function seven days a week. This position will perform daily tasks ranging from custodial and maintenance tasks to event set-up/tear-down, both essential to the core operation.
ESSENTIAL FUNCTIONS
With the direction of the Facilities Manager:
- Maintain cleanliness of building, including but not limited to daily vacuuming, dusting, trash collection, sanitizing high-touch areas, and cleaning of bathrooms.
- Ensure public events and private rentals are set up and torn down on time, including but not limited to tables, chairs, linens, and decorations.
- Assists with daily inspection of facility equipment as needed.
- Assists Facilities Manager and Facilities Technician II, as needed, with maintenance of HVAC, electrical, pneumatic systems, plumbing, elevators, etc.
- Maintain various maintenance and safety checklist duties.
- Perform miscellaneous and job-related duties as assigned.
Customer Service
- Support guests and co-workers by resolving issues with a positive, courteous, and professional attitude.
- Maintains quality service by establishing and enforcing organization standards.
- Approaches position with a teamwork mentality to achieve common goals.
- Understanding of the importance and value of working as part of a larger cross-functional and inter-departmental team in a professional, courteous, and collaborative way.
Operational Support
- Attend monthly staff meetings as schedule permits.
- Perform core operational functions of guest safety and wayfinding.
- Assist during emergency and evacuation situations.
SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES, AND TRAITS
Work schedule is Thursday — Monday with Tuesday and Wednesday off.
- Ability to fill out and complete daily checklist.
- Ability to operate various types of custodial equipment including but not limited to, upright and hand vacuums.
- Ability to follow oral and written instructions and able to read cleaning chemical labels and proper application of those chemicals.
- Ability to work independently as well as be an effective team member.
- Basic shop knowledge, drills, saws, and various hand tools.
- Basic Knowledge of and practice with Microsoft Outlook, Word, and Excel.
- Reliable, courteous, and collaborative team player.
- Ability to exercise sound judgment and flexibility should difficult situations arise.
- Must complete Adventure Science Center training in order to work with hazardous materials
- High School diploma or Equivalent.
- 1-3 years previous work experience in one or more of the following fields: custodial, maintenance, events.
- Be able to pass a background check.
- Be available to work weekends, holidays, and occasional after-hours events
- Courteous professional manner and ability to interact with science center guests.
- Must be able to stand for extended periods of time as well as lift and move supplies and equipment (up to lift 50 lbs. unassisted and 100 lbs. assisted).
Environmental Conditions & Physical Demands
- The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms; use of safe work practices with office equipment, avoidance of trips and falls and observance of fire regulations.
- Physical demands include event equipment and set up, walking, carrying, standing during events, and lifting up to 50 lbs. unassisted and 100 lbs. assisted.
- The employee must have manual dexterity and visual and auditory acuity. Some repetitive motion is involved.
OUR VALUES
- We are playful and passionate experimenters.
- We think big, embrace risk, and evolve our ideas in order to lead.
- We are collaborative with each other and our whole community.
- We foster diversity, curiosity, and creativity to make our experience unique.
BENEFITS AND PERKS
- Free onsite parking
- Medical, Dental, Vision, and Life Insurance
- Vacation Time, Sick Time, and Personal Days, plus 11 paid holidays a year
- 401(k) with Employer Match
- Complimentary membership to Adventure Science Center
- Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
- Employee Assistance Program (Free Counseling and Legal Services)
- Eligibility for Public Student Loan Forgiveness
HOW TO APPLY
To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including "Facilities Technician I" in the subject line. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.
Adventure Science Center is an Equal Opportunity Employer.
This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.
Information regarding internships
We appreciate your interest in Adventure Science Center. At this time, we do not offer internship opportunities. We encourage you to explore our open roles or consider volunteering with us to engage with our mission and contribute to our community.
Contact us for more information.
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