Careers

Position Title: Adventure Guide

Department: Experience and Collaboration, Public Programming

Reports to: Public Engagement Program Manager

FLSA Designation:  Non-exempt, part-time, working <30 hours per week

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation. Our vision is to become a nationally renowned destination science center. ASC provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. ASC supports STEM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.

POSITION OVERVIEW

This position is responsible for maintaining exhibit galleries and operating experiential exhibits (Moonwalk, Infinity Room, and Virtual Reality) while delivering exceptional customer service to guests. Adventure Guides are expected to learn and comply with all safety procedures while maintaining an orderly atmosphere. Effective communication skills, commitment to guest experience, and a passion for learning and sharing the principles of science, technology, engineering, and math are essential attributes for this position.

QUALIFICATIONS

• Must be at least 18 years of age
• High school diploma required
• Previous customer service experience preferred
• Have a willingness to take initiative and make customer-focused decisions
• Professional appearance and demeanor required
• Be reliable, flexible, and dependable
• Able to work 15-20 hours per week including weekends

ESSENTIAL FUNCTIONS

• Learn and comply with all safety rules of the exhibits
• Maintain knowledge of current museum exhibits and program content to convey exciting explanations to guests who are interacting with exhibits
• Report technical, maintenance, safety, and security needs found on gallery floors to the appropriate staff members and/or departments
• Maintain orderly exhibits by enforcing crowd control and operating exhibits in a timely manner
• Explain the purpose, safety guidelines, and educational information of exhibits with a positive, enthusiastic, and outgoing personality to guests of all ages and backgrounds
• Anticipate guest needs and solve guest issues with a positive, courteous, and professional attitude
• Initiate engaging conversations with guests waiting in line for exhibit experiences
• Execute other duties deemed necessary by management based on museum needs

Operational Support

• Attend staff meetings as scheduled
• Perform core operational functions of guest safety and wayfinding
• Assist during emergency and evacuation situations

SPECIFIC JOB KNOWLEDGE, SKILLS, AND TRAITS

• Knowledge of customer service principles, techniques, and standards
• Ability and desire to work with and inspire visitors of all ages and learning backgrounds
• Ability to learn and convey educational information with effective communication skills
• Ability to learn and comply with important safety standards
• Ability to solve practical problems and make customer service decisions confidently and efficiently
• Ability to work in both fast-paced and calm environments
• Ability to establish and maintain effective working relationships with multiple personality types
• Ability to work independently and with a team
• Show enthusiasm and curiosity about science education and share that passion with others

OUR VALUES

• We are playful and passionate experimenters.
• We think big, embrace risk, and evolve our ideas in order to lead.
• We are collaborative with each other and our whole community.
• We foster diversity, curiosity, and creativity to make our experience unique.

This is intended to be a description of the general nature and level of work to be performed. This job description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time.

TO APPLY

To be considered for this position, applicants must meet qualifications, submit a cover letter
(outlining experience and how it relates to the job description), resume, portfolio, and
contact information for three professional references to hr@adventuresci.org. Electronic
submission is required for all materials. To expedite processing, please place “Adventure Guide” in the subject line of your message. No phone calls, please. Due to the volume
of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer

Position Title: Learning Specialist

Department: Learning and Outreach

Reports to: Learning & Outreach Manager

Position Designation: Non-exempt/Hourly, Full-Time 

Hourly Rate: $17.10/hour

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center.

POSITION OVERVIEW

Learning Specialist is responsible for the delivery of quality, hands-on science programs to schools, educational institutions/organizations, ASC camp attendees, and the general public. This position requires strong communication skills, a commitment to guest experience, and a passion for learning & accurately communicating the principles of STEM.

ESSENTIAL FUNCTIONS

Programs

• Develop, plan and present inquiry-based, hands-on science programs for school groups, camps, outreach, homeschool, and virtual content in accordance with the ASC model. 
• Develop and update curriculum for school programs, outreach, homeschool, camps, and virtual programs when assigned. 
• Facilitate in organizing and welcoming the entry of students, school faculty, and chaperones
• Strive to improve and maintain individual science literacy 
• Develop, plan and lead Scout programming when assigned 
• Responsibility to maintain organization of program materials in inventory supply spaces by resetting after every use.
• Serve as a lead counselor for all camps when assigned 
• Develop, plan, lead and edit virtual programming both live and pre-recorded
• Lead, plan and assist with Birthday party programming
• Represent the Adventure Science Center in an appropriate manner while attending or leading off-site programming. 
• Other duties as deemed necessary by program need and/or management

Customer Service

• Basic knowledge of customer service principles, techniques systems, and standards 
• Proactively engage guests in inspiring interactions
• Anticipate guests' needs and solve visitor issues with a positive, courteous and professional attitude
• Interact on all phone calls with same positive, helpful, courteous, respectful, and professional attitude

Other Functions and Responsibilities

• Attend quarterly staff meetings and weekly educational team meetings
• Perform core operational functions of visitor safety and wayfinding as needed
• Assist during emergency and evacuation situations

QUALIFICATIONS/TRAITS

• Must be at least 18 years of age
• Education: B.S. or B.A  and individuals in a science field, education, or theater may be given preference 
• Experience creating and teaching inquiry based hands-on science programs is preferred
• Excellent interpersonal, communication, and presentation/facilitation skills 
• Must possess a valid TN driver’s license, the ability to drive to off-site locations, and maintain a satisfactory driving record
• Enthusiasm for science, science education, and community engagement
• Reliable, collaborative team player
• Pleasant disposition, customer-service oriented
• Proactive communicator, engaging other departments in short- and long-term planning
• Ability to exercise sound judgment and flexibility should difficult situations arise
• Professional appearance and demeanor

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Public speaking and/or acting skills
• Ability to work with and organize large groups of youth and their parents/teachers in a fast-paced, high-intensity environment
• Ability to juggle multiple projects effectively and meet deadlines
• Ability to prioritize daily operations and adapt to changes as necessary
• Knowledge of current technology to create dynamic and engaging presentations.
• Knowledge of current, best pedagogical practices to best serve ASC’s diverse audience.
• Desire to work with and inspire children and adult guests from diverse backgrounds
• Understanding of the importance and value of working as part of a larger cross-functional and intra-departmental team in a professional, courteous, and collaborative manner 
• MS Office skills (Outlook, Word, Excel, PowerPoint)

SPECIAL CONDITIONS

• Must complete ASC Safety Training in order to work with hazardous materials 
• This position requires flexibility to work hours which may include working some evenings/weekends/holidays, and a varied weekday work schedule 
• ASC uniform and nametag must be worn at all times
• Ability to complete CPR and First Aid Training

ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.
• Typically, walking, standing, bending, and carrying of light items (up to 40 pounds unassisted) are required.  At times, the employee may sit comfortably to do the work.  Also, the employee must have manual dexterity, visual, and auditory acuity.
• Some repetitive motion is involved.
• Work schedule and work hours are variable based on operation requirements. Availability to work peak days and hours, combination of weekdays, weekends, and holidays.

OUR VALUES

• We are playful and passionate experimenters 
• We think big, embrace risk, and evolve our ideas in order to lead. 
• We are collaborative with each other and our whole community. 
• We foster diversity, curiosity, and creativity to make our experience unique. 

BENEFITS AND PERKS

• Free onsite parking 
• Medical, Dental, Vision, and Life Insurance 
• Vacation Time, Sick Time, and Personal Days, plus 11 paid holidays a year
• 401(k) with Employer Match
• Complimentary membership to Adventure Science Center 
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more! 
• Employee Assistance Program (Free Counseling and Legal Services) 
• Eligibility for Public Student Loan Forgiveness 

TO APPLY

To be considered for this position, please submit a cover letter, resume, portfolio, and
contact information for three professional references to hr@adventuresci.org. Electronic
submission is required for all materials. To expedite processing, please place “Learning Specialist” in the subject line of your message. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews. 

Adventure Science Center is an Equal Opportunity Employer.

This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.

Position Title: Program Coordinator

Department: Learning and Outreach

Reports to: Learning and Outreach Manager

FLSA Designation: Non-Exempt / Hourly, F/T position average 40 hours per week 

Pay Rate: $17/hour 

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center. Adventure Science Center (ASC) provides a wide range of science enrichment programs for all ages. Programs combine science, technology, engineering, and math in ways that encourage youth and adults to actively discover and examine concepts for themselves. We inspire a life-long passion for learning and teach participants creative problem-solving skills, teamwork, persistence, and follow-through in a fun learning environment. 

POSITION OVERVIEW

Consistent with the mission and vision of the Adventure Science Center, and in cooperation with other ASC staff, under the direction of the Learning and Outreach Manager, the Program Coordinator is responsible for the development, management, and implementation of youth development programming including but not limited to camps, TWISTER conference, TN Rural Impact Project and FIRST LEGO League Regional Event. As part of the Learning and Outreach (L&O) team, the Program Coordinator organizes, facilitates, and coordinates school/group orientations and programs, staff schedules and communication, evaluations of learning and outreach programs, community partner engagement, and the development of various programs. Preference given to candidates with experience in inquiry-based pedagogy and project-based learning, working with diverse audiences, and project management. 

ESSENTIAL FUNCTIONS

• Provide every guest a safe, fun, memorable, and educational experience 
• Encourage a positive and exciting learning environment, fostering passion for STEM and the Adventure Science Center for guests, staff, and volunteers
• Embrace and role model ASC’s mission to open every mind to the wonders of science and technology, fostering a better understanding of ourselves and the world around us
• Detail and purchase program supply needs, while adhering to budgetary expectations 
• Provide leadership, inspiration, training and coaching; serving as a professional resource/role model for internal staff and volunteers who will carry out L&O programs
• Maintain departmental responsibilities (meetings, email, phone, etc.)

Camp

• Develop, formulate, and facilitate activities and experiments in camp curriculum with a focus on STEM content, for all day and weeklong camps throughout the school year and summer
• Utilize creativity, innovation, and inspiration while developing and facilitating STEM activities 
• Prepare and distribute weekly curriculum guidelines, staff schedules, and activity guides for Learning and Outreach staff
• Actively supervise and interact with camp counselors, campers, and volunteers
• Manage cohort of camp staff – coach, correct, encourage, and inspire them to be their best
• Identify the needs of campers, camp counselors, volunteers, and guests and work to make each experience a positive one
• Proactively engage campers, camp staff, volunteers and parents in personal, inspiring interactions
• Anticipate campers needs and solve guests issues with a positive, courteous and professional attitude
• Communicate with parents regarding camper behavior or issues, when needed
• Organize camper registration information and assist in parent emails/communication 

TWISTER & First Lego League Event

• Work with Learning and Outreach Manager and L&O team, other ASC departments, community partners, and sponsors to develop event plans and implement events 
• Communicate effectively and efficiently with marketing, development and external business partners on needs and project timelines
• Recruit presenters, organize and facilitate committee meetings, coordinate volunteers 
• Meet regularly with external parties involved with sponsorship and participation in the event 

TN Rural Impact Project (TRIP)

• In coordination with Learning and Outreach Manager:
• Work with other Science Alliance TRIP members on school outreach programs, professional development needs, and partner meetings
• Facilitate family and school programs as needed
• Represent Adventure Science Center as a Science Alliance member and TRIP contributor at various TRIP events and meetings
• Other duties as deemed necessary by program need and/or management

CUSTOMER SERVICE

• Basic knowledge of customer service principles, techniques systems and standards
• Proactively engage guests, school groups, groups, parents, teachers, and campers in personal, inspiring interactions while showing genuine enthusiasm about ASC
• Anticipate guest needs and solve issues or concerns with positive, courteous, helpful, respectful, professional attitude, in person and during all communications, including electronically and telephone calls. 

 SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES AND TRAITS

• Enthusiasm for working with kids and education
• Must be willing to take initiative, be flexible and possess a “can-do” attitude
• Reliable, courteous and collaborative team player
• Capacity to execute time management and multi-task
• Ability to think in the abstract, solve problems, make decisions, instruct, evaluate, lead others
• Strong understanding of, and experience with, non-traditional learning environments and informal learning strategies
• Detail oriented; excellent planning and organizational skills
• Excellent verbal and written communication skills, including public speaking 
• Ability to work on multiple projects and meet deadlines
• Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and Google drive (docs, excel, etc)

QUALIFICATIONS

• Bachelor’s degree in Education, Learning Sciences or related field.  Background in informal STEM, education a plus
• Ability to manage large groups in a fun, educational environment
• Strong interpersonal, communication and presentation/facilitation skills 
• Positive attitude required: strong desire to work with and inspire children, professionals, and other guests from diverse backgrounds in a fun, learning atmosphere
• Ability to work some evenings, weekends and holidays is required 
• Professional appearance and demeanor
• Must possess a valid TN driver’s license, the ability to drive to off-site locations, and maintain a satisfactory driving record 

ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS:

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls and observance of fire regulations.
• Typically, walking, standing, bending and carrying of light items (up to 20 pounds unassisted), and 50lbs assisted are required.  At times, the employee may sit comfortably to do the work.  Also, the employee must have manual dexterity, visual and auditory acuity.
• Work schedule and work hours are variable based on operation requirements. Availability to work peak days and hours, combination of weekdays, weekends and holidays.

OUR VALUES

• We are playful and passionate experimenters
• We think big, embrace risk, and evolve our ideas in order to lead.
• We are collaborative with each other and our whole community.
• We foster diversity, curiosity and creativity to make our experience unique. 

BENEFITS AND PERKS

• Free onsite parking 
• Medical, Dental, Vision, and Life Insurance 
• Vacation Time, Sick Time, and Personal Days, plus 11 paid holidays a year
• 401(k) with Employer Match
• Complimentary membership to Adventure Science Center 
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more! 
• Employee Assistance Program (Free Counseling and Legal Services) 
• Eligibility for Public Student Loan Forgiveness 

TO APPLY
To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org. Electronic submission is required for all materials. To expedite processing, please place “Program Coordinator” in the subject line of your message. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews. 

Adventure Science Center is an Equal Opportunity Employer.

This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.