Careers

Position Title: Marketing Coordinator
Department: Marketing and Communications
Reports to: Marketing and Brand Manager
Position Designation: Non-Exempt, F/T position/minimum 40 hours per week

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center. Adventure Science Center provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. The science center supports STEAM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.

POSITION OVERVIEW

The Marketing Coordinator will help implement and envision the organization’s marketing, communications, and advertising activities; including copywriting, digital/social media, graphic design, and marketing-related administrative duties and project management. The ideal candidate will be a self-starter who is highly collaborative with the ability to think creatively, work efficiently, and communicate effectively.

Marketing/Advertising

• Coordinate and produce copy across a wide variety of digital channels; including social media, website, advertising, email, and on-site signage. Collaborate with team members from all departments to ensure accurate and consistent messaging.
• Design and deploy email marketing campaigns for Adventure Science Center programs and events (i.e., exhibit openings; public and school programming; special events; and the Sudekum Planetarium).
• Provide ongoing data analysis, research, and reporting on marketing efforts.
• Manage email database on a monthly basis using ticketing and membership system.
• Provide administrative support to Brand & Marketing Manager and VP of Marketing & Communications.
• Submit and maintain ASC events and activities on community calendars and publications.
• Facilitate the distribution of ad campaigns to partners and manage vendor communication to ensure submission timeliness.

Graphic Design

• Produce graphics and visual designs for marketing materials; including infographics, email headers, posters, direct mail, exhibit materials, social media, and other marketing collateral.
• Organize and maintain the department’s assets.

Social Media Management

• Assist with content development and execution for all ASC social media platforms; including designing graphics, capturing photo and video assets on-site as needed, and writing copy.
• Maintain an organized social media calendar that aligns with the overall marketing strategy and helps meet department goals.
• Help manage engagement and online reputation monitoring across social platforms with the goals of increasing attendance at Adventure Science Center and maintaining a high standard of guest service and employing a test, measure, and repeat mentality in all things with the ability to adapt and expand accordingly.
• Maintain calendar of marketing, advertising, public relations, digital media, and design projects.
• Other duties, as assigned. 

SPECIFIC JOB KNOWLEDGE, ABILITIES, SKILLS, AND TRAITS

• Reliable, organized, and motivated
• Ability to learn fast and stay organized
• Strong interpersonal, communication, and presentation skills
• Enthusiasm and appreciation for the value of museums and informal science education
• Ability to set priorities, manage simultaneous projects, and meet deadlines in a calm and efficient manner
• Driven to seek out and learn new skills, techniques, and tools
• Ability to foster and maintain cooperative, collaborative, and effective work relationships in a cross-functional team environment with management, staff, vendors, clients, members, and guests

QUALIFICATIONS

• Education: Bachelor’s degree or equivalent work experience
• Experience: Minimum of one to two (1 to 2) years of marketing & communications experience; including digital/social media management and graphic design
• Proficiency with Adobe Creative Cloud; including Photoshop, InDesign, and Illustrator
• Familiarity with social media best practices; including Twitter, Instagram, Facebook, LinkedIn, and YouTube
• Knowledge and skills in Microsoft Office; including Word, Excel, and Powerpoint
• Professional appearance and demeanor
• The ability to work events at various hours, including evenings and weekends, is required

TECH STACK

• • Adobe Creative Tools: Photoshop, InDesign, Illustrator
  • Emma Email Marketing
  • Google Suite: Google Analytics, Google AdWords
  • Social Platforms: Hootsuite, Facebook, Instagram, YouTube, Twitter, LinkedIn
  • WordPress
  • Microsoft Office: Word, Excel, PowerPoint
  • Altru
  • Basecamp

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualified candidates will go through an application process, interview process and must successfully complete a background check.

TO APPLY:

To be considered for this position, applicants must meet qualifications, submit a cover letter (outlining experience and how it relates to the job description), resume, portfolio, and contact information for three professional references to marketing@adventuresci.org. Electronic submission is required for all materials. To expedite processing, please reference the position title in the subject line of your message. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.

Position Title:   Exhibits Manager
Department:      Exhibits
Reports to:        President & CEO
Supervises:       Exhibit Technicians and Coordinators

Adventure Science Center in Nashville, Tennessee, is seeking a dynamic, creative, full-time individual to oversee, guide and manage its exhibitions department.  Adventure Science Center’s purpose is to change lives through extraordinary experiences in science and innovation, using open-ended, hands-on exhibits and education programs that foster creativity, curiosity, confidence, and collaborative discovery. Our vision is to become one of the most innovative and renowned science centers in the world.

POSITION OVERVIEW

As a member of the Senior Leadership Team, the Exhibits Manager (Manager) will be responsible for overseeing the creation and operation of engaging exhibitions that inspire curiosity and generate wonder for every visitor in Adventure Science Center’s growing, diverse audience. The Manager will ultimately be responsible for the total transformation of the science center experience and 60,000+ square feet of exhibition space in partnership with the Marketing & Brand team.

The Manager will lead an exhibits team in the development, evaluation, and upkeep of existing and new exhibits. This position will also be responsible for the creation and implementation of organized systems and processes that provide efficient maintenance, communication, and tracking of exhibit performance.

The Manager will spearhead an interdepartmental team in exhibition development efforts, as well as direct the work of outside exhibit designers and fabricators. Later phases of the role will involve growing and managing an internal exhibits team.

Qualified candidates will be excellent leaders in developing creative environments and bring with them a passion for informal science learning. Experience developing and managing exhibitions, creative ideation processes, exhibit installation, project management methodologies, and technical staff is also essential.

ESSENTIAL FUNCTIONS

• Provide strategic direction for the evolution of Adventure Science Center’s exhibitions, working closely with CEO and all stakeholders to ensure that exhibits support the mission and vision of the science center. Including, but not limited to:
  • Creating and managing a rolling 3-year calendar of exhibits.
  • Curating exhibitions and developing long-range goals and objectives for each exhibition space with respect to the visitor experience and future development of Adventure Science Center.
  • Leading in a positive manner that demonstrates the value of the guest as the ultimate client for the continuation advancement of Adventure Science Center.
  • Establishing and maintaining a dynamic array of collaborators ranging from industry, academia, scientific, research, and education communities to allow for new ideas to manifest in Adventure Science Center’s exhibitions and exhibits.
  • Creating and managing a 3-year operating budget for exhibition creation, revision, and maintenance.
  • Determining staffing, supervision, training, and assessment required for excellence and cost-effective exhibition operations.
  • Serving on the senior leadership team, promoting innovation and collaboration within departments to ensure the exhibit development team and goals support and advance Adventure Science Center’s strategic plan.

• Establish the short and long-term exhibition and exhibit goals for the science center and manage a plan of work to achieve these goals, including but not limited to:
  • Formulating the science center’s long-range plan for implementing major exhibitions that provide the highest quality experience possible for guests.
  • Assembling and managing a highly skilled team of Exhibit Technicians to ensure operating excellence and minimizing exhibit downtime.
  • Evaluating the effectiveness of exhibits using quantitative and qualitative information gathering and assessment.
  • Bringing together and coordinating content advisory teams for major exhibitions to: help build relationships and engage a wide array of talent; foster collaboration and ensure diversity of thoughts and voices are incorporated into exhibitions; engage audiences early in the exhibit development process; solicit feedback and ensure that exhibits exceed audiences’ needs and expectations.
  • Coordinating a network of agencies and/or individuals that can assist the science center with exhibition design, fabrication and multimedia creations, needs, and maintenance; Solicits proposals and evaluates bids from these groups or individuals.
  • Building and implementing an efficient exhibit information system, including maintenance tracking, to minimize costs of exhibit upkeep including labor and exhibit downtime.
  • Managing overall workload and work plan of all personnel to implement cost-effective, daily exhibit maintenance and revision.
  • Creating and modifying exhibit maintenance protocols, best practices, and procedures; ensuring all are followed by exhibits technicians or trained volunteers.
  • Designing and establishing communication systems for exhibit maintenance staff and volunteers to minimize exhibit downtime and interruption to the visitor experience every day the museum is open to the public.
  • Monitoring progress and delays in exhibit maintenance projects and working with appropriate staff to revise schedules and/or adjust tasks and objectives accordingly.
  • Promoting a culture of safety consciousness that goes beyond minimum requirements and champion the highest practical standards for visitor and staff safety
• Work in conjunction with Planetarium Manager to schedule regular and unexpected maintenance for planetarium equipment.
• Other duties as assigned.

QUALIFICATIONS

• 5-7 years with a proven track record in exhibition and project management, preferably in the context of a museum opening or major exhibit renovation.
• 5 years of experience in successfully managing staff and museum and/or science center exhibits.
• Demonstrated experience working in a collaborative environment and working with physical and digital interactive exhibits
• Understanding of and prior experience with audio-visual equipment and exhibit-related digital technology; mechanical exhibit and shop experience.
• Working knowledge of Microsoft Office Suite and project management software.

REQUIRED JOB KNOWLEDGE, SKILLS, ABILITIES, AND TRAITS

• Ability to work positively in a creative and fun, collaborative environment; be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different concerns, and motivate and build effective teams.
• Demonstrated ability to develop business plans and budgets
• Strong interpersonal skills and ability to succeed in a fast-paced, high-volume work environment.
• Excellent administrative, organizational, project planning, and management skills.
• Attention to detail, sound judgment.
• Ability to meet stringent and multiple deadlines.
• Enthusiasm and appreciation for the value of museums and informal science education.
• Problem-solving and coordination of multiple individuals to arrive at an efficient, workable solution to challenges.
• Ability to effectively and professionally present Adventure Science Center to a broad array of audiences.
• Demonstrated skill in troubleshooting and repairing mechanical, electrical, and electronic problems.
• Extensive experience in the tools, processes, and materials involved in the maintenance of mechanical, electrical, and electronic objects.
• Familiarity with graphic arts processes and materials, architectural plans, and lighting systems.
• Excellent oral and written communication skills.
• Working knowledge of safety regulations as they apply to public facilities.

ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as workshops, offices, and meeting rooms; use of safe work practices with office equipment, shop equipment, uneven flooring in places, and observance of fire regulations.
• Must be able to stand for extended periods of time as well as lift and move supplies and equipment (up to 50 lbs. unassisted, and 100 lbs. assisted)
• Must have manual dexterity, visual and auditory acuity. Some repetitive motion is involved.
• May require late or early hours on any day of the week, including weekends.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualified candidates will go through an application process, interview process and must successfully complete a background check.

To Apply:

To be considered for this position, applicants must meet qualifications, submit a cover letter (outlining experience and how it relates to the job description), resume, and contact information for three professional references to hr@adventuresci.org. Electronic submission is required for all materials. To expedite processing, please reference “Exhibits Manager Candidate” in the subject line of your message. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer committed to inclusion, diversity, equity, and accessibility.

Position Title: Guest Services Representative
Department: Sales and Service
Reports to: Associate Manager of Guest and Member Services
FLSA Designation: Non-Exempt, P/T (Up to 25 hours/week)
Pay Rate: $12.00 per hour

Position Overview

Adventure Science Center is expanding our Guest Services team. Part Time Positions available on all shifts, weekday and weekends. We’re looking for professionals who can display a strong work ethic, professionalism and upbeat positive attitude in a fast-paced customer service environment.

To be considered as an applicant we require a professional cover letter and resume and references.

Qualifications and Skills:

• High School Diploma
• Basic knowledge of customer service principles, techniques systems and standards
• Cash handling experience preferred
• Bilingual skills/Spanish a plus
• Encourage candidates pursuing a college degree at local universities to apply
• An approachable, friendly, enthusiastic personality
• Responsible, reliable and professional work ethic
• Availability to work peak days and hours, combination of weekdays, weekends and holiday

Guest Services Responsibilities and Duties:

• Greeting and assisting guests in making choices for daily activities with superior customer service
• Up-selling and cross-selling Adventure Science Center Programs and memberships
• Willingness to learn and gain full knowledge of exhibit, products and services
• Capable of resolving guest concerns with professional, friendly customer service approach
• Balancing Cash drawer daily
• Become a reliable point of contact for guests to establish strong customer service relationship

Benefits of Working with ASC:

• We offer flexible part-time schedule
• An exciting, fast-paced environment
• Opportunity to learn and grow with cross training opportunities
• Free employee parking
• Great work location-easy interstate access
• Great Part time Employee Perks
• Develop lifelong skills that will benefit you in any career
• Plenty of variety from day to day
• Work with a positive, motivated team
• Put your creativity and problem solving skills to work

Job Ad statement:

This is intended to be a job ad providing information of a general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.

Qualified candidates will go through an application process, interview process and must successfully complete a background check.

TO APPLY:

To be considered for this position, applicants must meet qualifications, submit a cover letter (outlining experience and how it relates to the job description), resume and contact information for three professional references to hr@adventuresci.org. Electronic submission required for all materials. To expedite processing, please reference the position title in the subject line of your message. No phone calls please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center. ASC provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. ASC supports STEAM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.

POSITION OVERVIEW

This position is responsible for assisting guests with our experiential exhibits, specifically, the Moonwalk microgravity simulator, and virtual reality exhibit. This includes ensuring guests have a memorable experience by providing a safe, educational and fun encounter. Successful candidates must learn and comply with all safety procedures with 100% consistency while maintaining an orderly and educational atmosphere with a positive, enthusiastic delivery.

• Daily operation of an experiential exhibit includes welcoming guests, managing a queue area, giving a safety overview, and properly fitting safety equipment (headset or harness, for example) on guests before operating ride or experience.
• You will learn fun, interesting information to convey and teach to the guests in an enthusiastic, and safe manner.
• You will be responsible for implementing systematic and routine safety procedures and operating the experience from an operator control panel, always mindful of safety issues with the exhibits.
• You are expected to set an example of quality customer service and create a memorable and engaging experience for our ASC guests

• High School Diploma or Equivalent
• Fun, energetic person with a positive attitude who is approachable and friendly
• Capable of working in a positive manner with children and guests of all ages
• Responsible, reliable, and professional work ethic
• Strong communication skills with a customer service oriented focus
• Demonstrate ability to follow instructions and procedures
• Must be capable of general physical movement, standing, and bending throughout the day.
• Availability to work peak days and hours, a combination of weekdays, weekends, and holidays.
• A flexible willingness to learn, with excitement and appreciation for expanding the minds of our guests.

• We offer a flexible part-time schedule
• An exciting, fast-paced environment
• Free employee parking
• Great work location-easy interstate access
• Great Part-time Employee Perks
• Develop lifelong skills that will benefit you in any career
• Plenty of variety from day-to-day
• Work with a positive, motivated team
• Put your creativity and problem-solving skills to work

Job Type: Part-time

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center. ASC provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. ASC supports STEM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.

POSITION OVERVIEW

ESSENTIAL FUNCTIONS

• Ensure the highest quality of content, program delivery, and guest satisfaction with the goal of maximizing attendance and revenue. Implement processes to measure effectiveness, success, and guest satisfaction of programs
• Design, schedule, and present engaging planetarium programs (live and recorded) for a variety of audiences including schools, community groups, and the public
• Ensure K-12 school programming (both original and leased) fulfills curriculum requirements
• Evaluate, select and negotiate leases for programs to complement the in-house show library and maintain public interest. Research, write, produce and update existing programs as needed
• Develop new program offerings as needed to broaden planetarium audiences and experiences
• Manage original show production, including writing scripts, programming theater systems, and selecting music, voice actors, and animators as needed
• Work collaboratively with the staff of other planetariums in the development of new shows and programs
• Work collaboratively with other ASC personnel to complete intra- and inter-departmental projects including center-wide events
• Work collaboratively with outside groups to create engaging experiences for facility rentals, including live music events
• Supervise activities of the planetarium staff, volunteers, and interns including selection, training, scheduling, work assignments, and performance evaluations (including disciplinary action)
• Oversee the maintenance, and upkeep of all planetarium projection and computer systems; diagnosing and correcting common problems that arise during the operation of these systems
• Lead the selection, planning, and implementation of technology upgrades
• Coordinate with Exhibits, Facilities and Housekeeping staff to maintain the physical condition of the theater
• Assist Development with grant and sponsorship opportunities as needed. Maintain relationship and communication with Sudekum family
• Act as the principal staff resource for all exhibits and activities regarding astronomy, space science, and other related fields
• Act as the principal staff spokesperson for media inquiries about astronomy, space science, and other related fields
• Produce resource materials for schools, teachers, the public, and media as required
• Work closely with Marketing to provide timely information and materials needed to market and promote planetarium programs and activities
• Coordinate with Development department to seek financial sponsors for individual shows and/or events
• Serve as the staff liaison to the Sudekum Family Trust, a benefactor of the planetarium; coordinate and host semi-annual meetings of the Trust
• Prepare, submit, and implement annual planetarium budget to ensure maximum revenue generation
• Coordinate ticket pricing structure with Operations and Marketing
• Produce analytical reports, project timelines, and presentation documents, as required
• Represent the Sudekum Planetarium and Adventure Science Center at planetarium conferences, to promote show sales and to keep current with industry best practices
• Other duties as deemed necessary by program need and/or management

Customer Service

• Proactively engage guests in personal, inspiring interactions.
• Anticipate guest needs and solve guest issues with a positive, courteous and professional attitude

Operational Support

• Attend monthly staff meetings and department team meetings
• Perform core operational functions of guest safety
• Assist during emergency and evacuation situations

SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES, AND TRAITS

• Experience in planetarium operation and management
• Experience with planetarium technical equipment
• Knowledge of modern astronomy including the night sky, space science, physical science, mathematics, etc.
• Demonstrated ability in the use of telescopes, computer, video, and audio systems, and common techniques used to create planetarium visual effects
• General understanding of Adobe Creative Suite (After Effects, Photoshop, Illustrator, Audition, Premiere Pro primarily).
• Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint)
• Demonstrated ability to speak effectively in front of a live audience
• Detail-oriented, with excellent planning, problem-solving, and organizational skills
• Ability to manage multiple projects and meet deadlines
• Ability to plan and think creatively
• Ability to work independently, as part of a team, and as leader of a team
• Initiative to keep abreast of planetarium industry best practices and of latest advances in astronomy and space science
• Enthusiasm for science, science education, and community engagement
• Excellent public speaking and oral communication skills
• Reliable, collaborative team player
• Pleasant disposition, customer-service oriented
• Capable of motivating and developing a team
• Proactive communicator, engaging other departments in short- and long-term planning
• Ability to exercise sound judgment and flexibility should difficult situations arise
• Professional appearance and demeanor

QUALIFICATIONS

• Education: Bachelor’s degree required; degree in Physics, Astronomy, Astrophysics, physical science or related field from an accredited college or university is preferred
• Minimum five (5) years planetarium experience
• Supervisory experience
• Excellent interpersonal and communication skills (both written and verbal)
• Superior presentation skills that captivate an audience. A passion and ability to share and communicate knowledge of astronomy and space science is essential.
• A high degree of technical ability and interest in maintaining complex projection systems and related equipment
• Understanding of documentary production and computer coding
• Ability to manage and work tactfully and courteously with staff and volunteers
• Ability to effectively manage budgets and project deadlines
• Flexibility in working hours, as some evening, weekend and holiday work is required.
• Ability to travel as required 

SPECIAL CONDITIONS

• The majority of the work is performed in a professional office environment and in the planetarium, including dim lighting and high volume levels. Some offsite work is required including outdoor, visual astronomy programs. Must be able to stand for extended periods, as well as lift and move supplies and equipment (up to 50 lbs.).
• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms; use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualified candidates will go through an application process, interview process and must successfully complete a background check.

To Apply:

To be considered for this position, applicants must meet qualifications, submit a cover letter (outlining experience and how it relates to the job description), resume, and contact information for three professional references to hr@adventuresci.org. Electronic submission is required for all materials. To expedite processing, please reference “Planetarium Manager” in the subject line of your message. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.