Careers

Position Title:  Reservations Specialist
FLSA Classification:  Non-Exempt, Full-Time
Pay Rate: $19.00/hour 

Adventure Science Center’s mission is to open every mind to the wonders of science and technology, fostering a better understanding of ourselves and the world around us.

POSITION OVERVIEW

The Reservations Specialist is responsible for booking field trips, group visits, and educational programs at Adventure Science Center. This role involves answering calls, making reservations, processing payments, scheduling programs, and greeting groups upon arrival. Excellent customer service is key when interacting with guests and staff. The specialist will stay informed about current programs, pricing, and schedules to help guests plan their visits. 

This is an in-person role, typically scheduled Thursday through Monday during the Metro Nashville Public School’s Summer Break, and Monday through Friday during the MNPS Academic year, 7:30 AM to 4:00 PM.

KEY RESPONSIBILITIES

Sales and Reservation Duties

• Create group reservations using Blackbaud Altru software for on-site school visits, groups, outreach programs, and other education programs. 

• Assist with check-in for field trips, group visits, and other programs.

• Coordinate with other departments regarding available programs, timelines, and staffing.

• Create, send invoices/itineraries, and take payments for booked programs.

• Communicate effectively and professionally with teachers, principals, parents, and community organizations.

• Assist callers with general education inquiries.

• Organize and create Outlook calendar invites to reserve rooms and notify staff of reservations. 

Phone Operator Duties

• Manages the reservations phone line and inquiry emails, ensuring the highest standards of guest service. 

• Provides accurate information in all communications, sourced through strong relationships with various departments. Forward call to the appropriate staff member as needed. 

• Identifies common questions or inquiries that can improve communication on the website, phone auto-attendant, etc. 

Database and Reporting Duties

• Enter group reservation payments into Blackbaud Altru reservation system, including logging checks, cash, and credit cards.

• Ensure calendars are up-to-date and accurate.

• Run sales reports and other reservation queries as needed. 

• Communicate relevant reservation information with other staff in a timely and professional manner. 

• Maintain accurate records by updating and documenting any changes made to reservations and all related aspects of school group bookings using Outlook and Excel.

Customer Service

• Anticipate guest needs and solve issues or concerns with a positive, courteous, respectful, and professional attitude. 

• Exceptional telephone etiquette and demeanor demonstrating positive attitude, patience, helpful, courteous, respectful, professional, and service-oriented attitude. 

• Exhibit proficient knowledge of customer service principles, techniques, systems, and standards. 

• Proactively engage guests in inspiring interactions while showing genuine enthusiasm about ASC. 

• Cross-trained for guest and member services, acting as a substitute representative during busy periods or for absent team members. 

QUALIFICATIONS & SPECIAL CONDITIONS 

• High school diploma required; some college and nonprofit experience preferred

• Strong customer service skills with a guest-focused mindset

• Excellent written and verbal communication, organization, and interpersonal abilities

• Reliable, flexible, personable, and able to work both independently and on a team

• Detail-oriented, accurate, and able to multitask in a fast-paced environment

• Takes initiative, solves problems, and follows professional standards

• Adaptable, creative, and comfortable interacting with a variety of personalities

• Proficient with Microsoft Outlook, Word, and Excel

• Experience with databases for reservations, sales, and data entry/reporting preferred

Work Environment and Physical Requirements 

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations. 

• Typically, walking, standing, bending, and carrying light items (up to 20 pounds unassisted), and 50lbs assisted are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity, visual and auditory acuity. 

• Some repetitive motion is involved.

BENEFITS AND PERKS   

• Free onsite parking 

• Medical, Dental, and Vision 

• Health Savings Account with Employer Match  

• Employer-Paid Basic Life Insurance and Basic AD&D 

• Voluntary/Employee-Paid Life Insurance for Self, Spouse and Child(ren)  

• Employer-Paid Short-Term and Long-Term Disability   

• 401(k) with Employer Match  

• Complimentary membership to Adventure Science Center  

• Free or discounted admission to local venues, including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!  

• Eligibility for Public Student Loan Forgiveness  

No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

This is intended to be a description of the general nature and level of work to be performed.  This job description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.  

These responsibilities and duties are subject to change at any time.  

Adventure Science Center is an Equal Opportunity Employer.

Position Title:  Makerspace Facilitator
FLSA Classification:  Non-Exempt, Part-Time
Pay Rate: $17.00/hour 

Adventure Science Center’s mission is to open every mind to the wonders of science and technology, fostering a better understanding of ourselves and the world around us.

POSITION OVERVIEW 
Are you ready to help visitors explore the wonders of making at Adventure Science Center? You will be able to 3D print, laser cut, and solder your way into the minds and hearts of our most curious visitors in the Innovation Incubator Makerspace. Let your creativity run wild! Help our Coordinator facilitate activities for over 1,000 visitors weekly while maintaining a safe and welcoming environment. There’s nothing better than being able to come to work and PLAY – all while sharing your passion for making and innovation with ASC’s visitors.   

This position is responsible for facilitating activities within the Innovation Incubator Makerspace.  The primary responsibility of this role will be to focus on effectively guiding guests through crafts, activities, and workshops that take place within the space. Effective communication skills, commitment to guest experience, and a passion for learning and sharing the principles of science, technology, engineering, arts/creativity, and math are essential attributes for this position.      

Work schedule is Thursday-Sunday, working 9:00 am-3:00 pm Thursday, Friday, and Monday; and working 9:00 am-5:00 pm Saturday and Sunday.  Additional hours are available occasionally for special events. 

KEY RESPONSIBILITIES  

• Operate and oversee Innovation Incubator Makerspace during public hours  

• Engage visitors with technology present in the space, such as 3D printers, laser cutters, robotics, and other STEM-related tech  

• Work with fellow Innovation Incubator and ASC team members to develop and lead programming for public and special events  

• Prep 600+ individual craft kits each week  

• Curate maker activities and execute them on a large scale (600+ per week)  

• Daily upkeep and cleaning of Innovation Incubator, including vacuuming, taking out trash, and wiping down tables  

• Organize a multitude of different materials and parts  

QUALIFICATIONS 

• Desire to look beyond traditional disciplines and explore interdisciplinary intersections of knowledge  

• Ability to engage with guests and guide them through activities  

• Desire to inspire guests of all ages with art, science, technology, and the power of making things  

• Ability to operate and maintain a 3D printer  

• Troubleshoot problems with prints  

• Find and slice STL files for print  

• Ability to operate and maintain a laser cutter  

• Desired software skills: CAD, Adobe Illustrator, MS Office  

• Basic computer skills and the ability to figure out not-often-used software  

• Finds enjoyment in making. Whether it be visual art, audio, paper-craft, or electronic inventions  

• Talent in chalk sign art preferred  

• Exhibits the following qualities: patient, hardworking, problem-solving, resiliency  

• Ability to speak or sign an additional language is preferred, but not required 

• High school diploma required  

• Candidates with completed college coursework will be given preference  

• Experience facilitating hands-on science or technology programs is preferred  

• Experience working with youth and families is preferred  

• Excellent interpersonal, communication, and presentation skills   

• Professional appearance and demeanor required  

• Ability to work up to 30 hours per week, weekends, and some evenings required 

SPECIAL CONDITIONS 

• Must be at least 18 years old  

• Availability to work peak days and hours, a combination of weekdays, weekends, and holidays.  

• First Aid/CPR/AED (Adult and/or Pediatric) certification preferred  

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.  

• Typically, walking, standing, bending, and carrying light items (up to 20 pounds unassisted), and 50 pounds assisted are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity, visual and auditory acuity.  

• Some repetitive motion is involved.  

BENEFITS AND PERKS 

• Free onsite parking 

• 401(k) with Employer Match 

• Complimentary membership to Adventure Science Center 

• Free or discounted admission to local venues, including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more! 

• Eligibility for Public Student Loan Forgiveness 

No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.  

This is intended to be a description of the general nature and level of work to be performed.  This job description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.  

These responsibilities and duties are subject to change at any time.  

Adventure Science Center is an Equal Opportunity Employer.

Position: STEM Summer Camp Counselor
Department: Camps
Reports to: Programs Coordinator
FLSA Designation: Non-Exempt, F/T Seasonal (Up to 40 hours/week while camp is in session)

Pay Rate: $15/hour (May 18th - July 3rd); $15.45/hour (July 6th - 31st)

2026 Camp Season: Monday, May 25th – Friday, July 31st

POSITION OVERVIEW

Camp at Adventure Science Center (ASC) provides a wide range of science enrichment programs for youth ages 5-11. Programs combine science, technology, engineering, and math in ways that encourage kids to actively discover and examine concepts for themselves. We inspire a life-long passion for learning and teach kids creative problem-solving skills, teamwork, persistence, and follow-through in a fun learning environment. 

Consistent with the mission and vision of the Adventure Science Center, and under the direction of the Camp Coordinator, the STEM Summer Camp Counselor is responsible for supervising their assigned group of up to 20 campers that are organized by rising grade levels 1st-5th (ages range 5-11).  Camp staff maintain the safety of the campers and ensure the camp’s daily program runs efficiently through detailed supervision and objective decision-making. Camp counselors utilize a set curriculum, organized supplies, and established programming to facilitate exciting, memorable camp experiences and activities.  

SPECIAL CONDITIONS 

• This is a temporary, seasonal summer position 

• Summer shifts may vary week to week: Monday through Friday, 7:30 am to 5:30 pm 

• Candidates must be available for the following dates (some exceptions can be made): 

• Monday, May 18th – Friday, May 22nd: Camp Staff Training  

• Monday, May 25th – Friday, July 31st: STEM Summer Camp 2026  

ESSENTIAL FUNCTIONS 

• Provide every camper with a safe, fun, memorable, and educational experience. 

• Encourage a positive and exciting learning environment, fostering a passion for STEM and Adventure Science Center. 

• Actively supervise and interact with campers, facilitating activities and experiments with a focus on STEM content 

• Utilize creativity, innovation, and inspiration while facilitating camp activities 

• Maintain assigned classroom spaces, ensuring consistent setup, organization, cleanliness, and accurate inventory of supplies. 

• Identify the needs of campers and guests and work to make each experience a positive one 

• Proactively engage campers in personal, inspiring interactions 

• Assist during emergency and evacuation situations 

SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES, AND TRAITS 

• Enthusiasm for working with kids and education 

• Must be willing to take initiative, be flexible, and possess a “can-do” attitude 

• Reliable, courteous, and collaborative team player 

• Capacity to execute time management and multitasking 

• Ability to think in the abstract, solve problems, make decisions, instruct, evaluate, and lead others 

QUALIFICATIONS 

• Must be at least 18 years of age 

• Education: High School graduate. Background in STEM, STEM education a plus 

• Ability to manage large groups in a fun, educational environment 

• Strong interpersonal, communication, and presentation/facilitation skills 

• Positive attitude required: strong desire to work with and inspire children and adult guests from diverse backgrounds in a fun, learning atmosphere 

ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS: 

• The work environment includes daily outdoor activity in a variety of weather conditions, along with typical risks or discomforts that require standard safety precautions. This includes working in offices, meeting and training rooms, using office equipment safely, avoiding trips and falls, and following fire safety regulations. 

• Typically, walking, standing, bending, and carrying light items (up to 20 pounds unassisted), and 50 pounds assisted are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity, visual and auditory acuity. 

• Some repetitive motion is involved. 

Adventure Science Center is an Equal Opportunity Employer. 

This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.