GENERAL FAQ
November:
We will be closed on November 27 (Thanksgiving).
We will be open on November 28 (Day After Thanksgiving) from 9:00 am to 3:00 pm.
December:
We are closed on December 25 and 31.
Purchase e-gift cards here. E-gift cards will be emailed within 48 hours of purchase.
Physical gift cards are also available for purchase in person.
All gift cards must be redeemed in person.
We have a full-time janitorial and maintenance staff. Daily, the science center galleries are vacuumed and restrooms cleaned. Our Adventure Guides regularly wash their hands to help prevent the spread of germs and walk through the galleries to pick up areas as needed.
Using guidance from local, state, and federal public health officials, we have implemented updated preventative safety measures to ensure that you and your children are safe and can focus on a fun learning experience. Below is an overview of our protocols:
- Numerous hand sanitizer stations are available to guests throughout the science center.
- Subway restaurant employees clean tables and chairs throughout each day.
- We ask that all families monitor temperatures at home before coming to the museum when at all possible. If your temperature is above 100.4 or you are feeling unwell, please stay home.
- We have upgraded our air filtration system and invested in technology to assist us in keeping the air and surfaces in the science center clean through an automated system, Puradigm, installed within our HVAC. The system adds both an extra layer of filtration and emits particles that neutralize viruses, bacteria, mold, and fungus in the air and on surfaces.
Puradigm®️ is the only pathogen management system of its kind to have been lab-tested for efficacy against SARS-CoV-2, the virus that causes COVID-19.*
- 94% reduction after 60 minutes.
- 98% reduction after 4 hours.
- Undetectable after 24 hours.
*The study was carried out independently by the University of Florida College of Medicine’s Biosafety Level 3 laboratory.
Procedures subject to change based on guidelines from the CDC and Metropolitan of Nashville Health Department.
You may leave and return the same day, provided you show your receipt to our security officer in the front lobby. You may also get a hand stamp from security as you leave and show on return.
Science is for everyone! We’re constantly working to increase our accessibility. Learn more about our efforts here.
Photos and video for personal use may be taken inside the science center, with available light and electronic flash attachments. Tripods and lights may not be used. Publication or sale of photographs and videos is not allowed without the science center staff permission. If you're interested in a professional shoot at Adventure Science Center, contact MarCom at marketing@adventuresci.org
Only qualified service dogs as defined by Title II and Title III of the ADA are welcome in the science center. We love our pets, but no other pets are allowed, even if they're in a stroller or bag.
We maintain a lost and found. If you have lost an item, you may check with the guest services desk to see if it has been returned. You may also email ticketing@adventuresci.org or call 615-862-5160. Unclaimed items become the property of Adventure Science Center after 30 days.
All of our exhibit galleries are wheelchair and stroller accessible. Guests may bring a stroller or wagon from home to use around the science center. A limited number of wheelchairs are also available for day use for guests with mobility needs. Read more about accessibility at the science center here.
We appreciate your interest in Adventure Science Center. At this time, we do not offer internship opportunities. We encourage you to explore our open roles or consider volunteering with us to engage with our mission and contribute to our community.
We monitor weather reports and road conditions regularly and will do our best to announce closures in a timely manner.
Please check our website and/or social media channels before planning a visit to the science center. Stay safe and warm!
VISITS & PRICING FAQ
While weekday afternoons are typically quieter times to visit, we can’t guarantee any one day will be less busy than another as crowds vary depending on holidays, school vacations, weather, and a number of other factors.
Yes! We have special rates for groups of 20 or more individuals. Get full pricing details and book your group visit here.
BE ADVISED
Not all Adventure Science Center coupons out there are legit. You'll know you have the real deal if your coupon contains all of the following items:
- Our current logo with the copyright symbol
- An expiration date
- A coupon code
We DO NOT accept coupons from the following sites: couponsoar.com, promospro.com, scroogecoupons.com shacoupons.com, and i-funbox.com
(These are just a few of many sites offering fraudulent coupons for Adventure Science Center admission.)
Parking is free for Adventure Science Center guests.
Our upper parking lot has 50 guest spots and 8 ADA parking spots. The lower parking lot has 180 guest parking spots and 8 bus spots.
Typically, we only offer Sudekum Planetarium entry that coincides with the purchase of admission. However, you can purchase a standalone ticket to a weekday show at 2:15 p.m. or Saturday / Sunday planetarium show at 4:15 p.m. Entry to the science center is allowed 15 minutes prior to showtime. View showtimes
If you’re a member of an Association of Science-Technology Center (ASTC) institution located more than 90 miles from Adventure Science Center — and you live more than 90 miles from Adventure Science Center— you are eligible for free general admission for up to two adults and four children under 18 living in the same household. You must present your science center’s membership card, which includes the ASTC logo, along with your photo ID to receive this benefit. Find out more about the ASTC Passport Program.
Children 15 years of age and under must be accompanied by an adult who is 18 years of age or older. Individuals 16 years of age and older may visit without an adult, and must have valid ID.
We accept cash, Visa, MasterCard, American Express, Discover. We do not accept personal checks.
Currently, masks are not required.
We are hopeful that more widespread access to and adoption of the vaccine will further slide the scale in a positive direction, but we are prepared and willing to reinforce mandates as needed.
To learn more about vaccine availability - which remains free without proof of insurance for everyone 5 years of age and older - and appointments, visit covid19.tn.gov/covid-19-vaccines/availability/.
We also ask that visitors continue to practice social distancing and diligent hygiene practices but understand that COVID-19 vaccination is the most effective way to protect yourself, your family, and the community.
Thank you all for continuing to work with us as we all adapt to the ever-changing landscape of COVID-19.
MEMBERSHIP FAQ
You can purchase a membership online or in person at the Guest Services desk. You can also apply your admission tickets toward a new membership within 30 days of your visit (in person at the Guest Services desk only or by phone). Please email membership@adventuresci.org with the best time to call if you wish to purchase by phone.
Admission tickets may be used towards an annual membership after your visit (up to 30 days). Please show your receipt at the Membership Desk or email membership@adventuresci.org to schedule a time for our staff to call you to purchase over the phone.
Membership is valid for one year from the date of purchase. Members receive annual renewal notices via mail and email when it is time to renew a membership.
Your membership is valid at the time of purchase and may be used immediately. You will receive an email to download your digital membership cards within a week of your purchase. If you visit the science center before you have received your digital cards, simply present your photo ID for membership verification. Please allow at least two (2) weeks for processing if you join by mail.
Adventure Science Center is a nonprofit, and your membership is a donation that helps to change lives through extraordinary experiences in science and innovation. Your membership is fully tax-deductible up to the extent allowed by law. Please consult a tax professional for questions.
Add-ons such as Caregiver and Planetarium Passes are not tax-deductible.
Only the primary or secondary adults listed on the membership are allowed to make changes.
Additions such as the Caregiver or Planetarium Pass add-on can be made at any time. Add-ons will be valid through your membership expiration date.
You can upgrade your membership at any time.
Upgrade Options:
Pay the difference between your current level and the upgrade level and keep the same expiration date.
Pay the full amount of the upgraded level to renew your membership for another year and start enjoying the benefits immediately.
*Add-ons are only valid through your current expiration date. If upgrading to a new level for an additional year, the add-on will also have to be purchased to keep that benefits for the additional year.
Account updates such as email address or phone number can be made by contacting the membership team via email.
Memberships are non-refundable and cannot be transferred or cancelled before expiration.
Email your new information to our membership team or visit the member desk on your next visit.
Email us we will be happy to answer your questions. If you prefer a call back, please list the best number and time to reach you.
We do not share membership information with any third party. Members also may opt out of Adventure Science Center direct mail and e-newsletters.
We do not offer memberships in the name of individuals 17 years of age or under.
The Endeavour level membership includes two additional guests per visit. Gemini and Voyager levels do not permit additional guests under the membership, but ALL members can purchase additional general admission passes at $2 off per ticket.
Caregiver add-on may also be used as a guest admission with your membership.
Yes, a nanny, babysitter or other caregiver can use your membership to bring your children to the science center with the Caregiver add-on.
The Caregiver add-on allows one unnamed adult to accompany your child(ren) under your membership when you aren’t present.
The caregiver must be at least 18 years old. Caregivers are not members, but they receive free admission when visiting with named member child(ren).
The caregiver must present: 1) a valid digital or physical membership card, and 2) a photocopy or digital photo of the photo ID of a designated adult named on the card.
Children 15 years of age and under must be accompanied by an adult who is 18 years of age or older. Individuals 16 years of age or older may visit without an adult, and must have valid ID.
Adventure Science Center memberships, reciprocal membership, coupons, and special offers do not apply to students visiting on school group visits.
Member events are exclusive to member households only. Guests are not permitted to attend Members-Only events unless specified in the invitation from Adventure Science Center.
Your membership expiration date is located under the barcode of your digital membership card. Memberships to Adventure Science Center are valid for one full year from the date of purchase. As your expiration date nears, you will receive renewal notices via mail and email.
Your membership runs an entire year from the date of purchase. If you renew early, the new membership begins when your old membership expires.
You may renew at the Membership Desk or online.
Core benefits include free unlimited General Admission for one year, free or discounted admission to 300+ ASTC museums, discounts for planetarium and MaxFlight tickets, and discounted camps, birthday parties, and more! Go to the Member Benefits page for a complete list of member benefits.
Please allow up to week from purchase to receive the email containing your digital membership card.
Digital cards are sent via email to the primary member. Once downloaded, the digital cards are stored on the wallet app of your smart phone.
When two adults are on the membership, the card will give the primary member the option to text or email the digital card to the secondary member.
Primary members can also text or email the digital card to a caregiver.
For questions about your digital card or to update your email address where the digital card will be sent, please email the Membership Team.
Digital cards will be emailed out within a week of purchase. If it has been longer than a week, please email the Membership Team and confirm your email address. Please check all junk or spam folders for an email from Adventure Science Center at membership@cuseum.com.
Find out more about downloading and using your digital membership cards.
ASTC stands for the Association of Science and Technology Centers. Adventure Science Center is a member of ASTC.
ASC members have reciprocal admission privileges with other participating science and technology centers. Each institution has its own admissions policy, so call before you visit to get the details. Reciprocity extends only to general admission—it does not include free admission to additional attractions such as special exhibits, planetarium shows, simulator rides or giant-screen films. It also does not usually include museum store discounts. View a list of ASTC reciprocating facilities and learn more about the program.
Please familiarize yourself with all the rules applying to reciprocity with the ASTC Passport Program before you purchase your membership. Organizations may change their participation in the reciprocity program. We do not offer refunds due to changes in reciprocity.
NOTE: Per ASTC Travel Passport Restrictions, participating science centers must be 90 miles or further from both the Adventure Science Center and the member's current residence in order to receive reciprocating benefits. Science centers in Murfreesboro and Tullahoma do not qualify for Adventure Science Center members to receive free or reduced admission rates.
Adventure Science Center does not participate in the ACM or AZA reciprocity programs.
Our members have reciprocal admission privileges with other participating science and technology centers. Simply present your active physical or digital Adventure Science Center membership card and valid photo ID at the ticket desk.
Each institution has its own admissions policy, so call before you visit to get the details. Reciprocity extends only to general admission—it does not include free admission to additional attractions such as special exhibits, planetarium shows, simulator rides or giant-screen films. It also does not usually include museum store discounts. View a list of the ASTC reciprocating facilities.
If you are going out of town and don’t have your digital or physical membership card, please email our Membership Team.
If you are a member from another ASTC museum visiting Adventure Science Center, present your current membership card from your hometown museum or science center and a valid photo ID. You will receive free general admission for up to two (2) adults and up to four (4) children (under 18 years old) in the same household. Guests are not included in our reciprocal policy, and general admission fees apply. View a list of ASTC reciprocating facilities.
Due the less than 90 mile distance between Adventure Science Center the following museums do not offer reciprocity with your membership:
- Discovery Center Murfree Spring - Murfreesboro, TN
- Hands-On Science Center - Tullahoma, TN
Gift memberships can be purchased in two ways:
- Online
- Onsite at our Guest & Member Services Desk.
*Memberships begin the same day of purchase and the recipient will be notified via email of the gift within a week of purchase with a digital membership card.
To redeem your Adventure Science Center gift card for a membership, please visit our Guest & Member Service Desk on your next visit.
Access the membership email from your smartphone and click the “Download” button. Then tap “Add to Wallet” and select “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can then be accessed in your phone’s “Wallet” app at any time.
Android users need to download Wallet Passes from Google Play. After you have the app, access the membership email from your smartphone and tap “Download” in the membership email. The card will automatically go to your Wallet Passes app, where it can be accessed at any time.
Simply contact us at membership@adventuresci.org to update membership records.
Android: Navigate to the back of the card by clicking the small “i” on the front of the card, then tap the “Share Pass” button to send the card to your secondary adult or caregiver.
iPhone: Click on the small “…” in the top right hand corner of the card, then tap the share button in the same spot to send the card to your secondary adult or caregiver.
If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there; it may be hiding). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.
POLICIES
We ask all guests to adhere to the following policies when visiting Adventure Science Center.
ADULT SUPERVISION
In order to provide an enjoyable experience for our guests, we ask that an adult accompany children under the age of 16 at all times. Our exhibits are designed for adults to play and learn too!
MEDIA REQUESTS
Are you a member of the media and want to visit Adventure Science Center for public relations purposes? Please email marketing@adventuresci.org with a two-week minimum lead time and we'll do our best to accommodate you!
FOOD & DRINK
Outside food and drink is not allowed inside Adventure Science Center or its exhibition galleries (including the AdventureTtower). Guests can purchase food from the in-house STRATA restaurant and Vega Yogurt and Treats on the second floor, bring a lunch to enjoy outside at the picnic tables in the lower parking lot, or go offsite for food and return, showing their receipt to gain re-admittance.
*Note: Water bottles are allowed in the science center during your visit.
*Please Note: STRATA is an independently owned and operated franchise not managed by Adventure Science Center.
SMOKING & E-CIGARETTES
In an effort to maintain a healthy environment for all visitors, our campus is tobacco-free. Tobacco use and smoking in all forms, including the use of electronic cigarettes and smoke-free oral tobacco products, is not permitted inside the facility or outside on the property, including the parking lots and picnic areas.
WEAPONS & FIREARMS
As authorized by T.C.A. Section 39-17-1359, except as stated below, Adventure Science Center does not permit firearms or weapons of any kind in the building, on the property, or in the parking areas. This policy includes individuals with carry permits.
Adventure Science Center authorizes designated weapons to be carried by uniformed law enforcement officers, conducting official business or on-duty plainclothes law enforcement officers conducting official business, or off-duty law enforcement officers who are required by their agencies to carry weapons at all times (such as homeland security) - these individuals must check in with the security desk upon arrival.
SCIENCE CENTER PHOTOGRAPHY
Upon entering Adventure Science Center, you may see a posted photography notice. We often work with local media to get the word out about the many fascinating and exciting things happening here, so you may see a camera crew on your visit. We also have photographers on staff taking photos and videos for marketing purposes. If you are uncomfortable being on camera, please inform the member of our staff (designated by a lanyard and/or name tag) who is either taking the photos or accompanying the media so we can respect your wishes.
Additional Policies
For the safety of our guests, the following are not allowed:
- Skateboards, skates, inline shoes, hoverboards, etc.
- Alcohol during standard operating hours
- Climbing, pulling, or damaging of exhibits
- Full-face masks
- Toys or props resembling weapons
Contact us for more information.